Duke is made up of two distinct organizations, Duke University and Duke Medicine. Duke Medicine is composed of the Health System and the Medical & Nursing Schools. Duke Health Technology Solutions (DHTS) is the IT backbone of Duke Medicine. We are part of DHTS, formed to provide web strategies and execution for Duke Medicine. Based on our web strategies, we provide fee-based web services ranging from simple web sites to complex web portals.

 Alignment to Business

• Standardizing technologies for business needs
• Centralizing web infrastructure based on standards
• Developing service catalog and cost structure for different services
• Creating highly versatile teams focused on major areas of Duke Medicine
• Adopting Project Management Institute grade implementation processes and tools
• Establishing support structure within DHTS based on ITIL

 Benefits to our Customers

• Standardization of web technologies achieves economy of scale through reusability for our customers and for the organization, increases end user satisfaction and revenue stream
• Centralized infrastructure saves capital and operating costs for our customers
• Our blended rate for services that cut across multiple skills is cost effective compared to outside consulting or internal hiring of people with multiple skills
• Our experience across healthcare, research and education is invaluable and more cost effective than acquiring and retaining in-house
• Our industry best practices around project management and support
• Integration with data and functionality already existing within DHTS IT Backbone. Integration with the Organization and its web presence.